CoPilot Live for Android – Google Checkout number invalid

UPDATE: CoPilot finally solved my problem by resetting my Google Checkout number on their system, might be worth asking them to do that if you’re having the same problems!

Seeing as there doesn’t seem to be much relating to this error on Google. Well, there does, but never a resolution (or people are unwilling to share the solution they received from CoPilot).

I had the notorious “Google Checkout number invalid” error, and after re-installing the app, then received this error when trying to log in to my CoPilot account (on the phone): Sorry! Your CoPilot Trial Has Expired – Error 703

So, for the benefit of those of you out there who encounter this problem, here’s the email I received from CoPilot regarding this problem.

Thank you for contacting CoPilot Technical Support. It may be your maps are corrupted. What I would suggest is to

1) Uninstall CoPilot in SETTINGS | APPLICATIONS | COPILOT.
2) Connect your device to your PC over USB
3) Delete the CoPilot folder
4) Now unplug your device from the PC
5) Download CoPilot from the Market Place again (you will not be charged for this)
6) Then follow the Central instructions below to download maps again

Download Central 2.0
1) Please download Central from

http://www.copilotlive.com/central

Getting the device Connected
1) Launch Central 2.0
2) Log in with your CoPilot Live ID (this is required in order to download maps or purchase upgrades)
3) Connect your android device to your PC through a USB cable
4) On the device, drag the top bar down to the bottom of the screen and tap on USB connected
5) Select “Mount”
6) You will see in Central at the top left of the screen your Device model (for android devices we just show “Android Device”) and CoPilot 8 version number.

Downloading Maps
1) Select Download maps – this is an icon in the center of the welcome screen (currently only for android customers) or go to CoPiltot store and select Maps.
2) Select the region to download. You can only download maps for the region you previously selected on your device. These regions will be shown in blue in Central. For all other regions that you have not purchased, the text will appear in black signifying you need to purchase these.
3) Once you click on download, the data will be transferred to your PC, unpacked and sent to the storage card on the device. Please remember to keep the device connected at all times.

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